Effective Date: 08 Dec 2024
Welcome to Wise Sender! These Terms of Service govern your access to and use of our website, platform, and services. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By accessing our website or using our services, you confirm that you have read, understood, and agree to these Terms of Service, along with our Privacy Policy and Cancellation and Refund Policy.
2. Services Provided
We offer WhatsApp Business API solutions, including chatbot integrations, bulk messaging capabilities, analytics, and other features to enhance your business communication. The services provided are subject to the terms outlined in this agreement.
3. Account Registration and Security
- Registration: To access our services, you must create an account by providing accurate and complete information.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
4. Usage Restrictions
You agree to use our services in compliance with applicable laws and WhatsApp’s policies. You must not:
- Use the platform to send spam, illegal content, or unauthorized promotional messages.
- Reverse-engineer, decompile, or tamper with the platform.
- Use the platform for purposes that harm or exploit others.
5. Payment and Billing
- Subscription Fees: All subscription fees must be paid in full as per the plan selected.
- Billing Cycle: Payments are billed monthly or annually, depending on your chosen subscription.
- Late Payments: Failure to pay on time may result in suspension or termination of your account.
6. Termination of Service
We reserve the right to terminate your account or access to our services if:
- You breach these terms.
- You misuse the platform in violation of applicable laws or WhatsApp’s policies.
Upon termination, all rights granted to you will cease immediately.
7. Intellectual Property
- All content, software, and materials provided through our services are the property of Wise Sender or its licensors.
- You may not copy, distribute, or modify any part of the platform without prior written permission.
8. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages resulting from your use of the platform.
- Downtime, technical issues, or delays caused by third-party services.
Our total liability is limited to the amount you paid for the services during the 12 months preceding the claim.
9. Privacy
We collect and process your data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the policy.
10. Changes to Terms
We may update these terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising will be resolved in the courts of Delhi.
12. Contact Us
If you have any questions or concerns about these terms, please contact us:
- Email: [email protected]
- Phone: 9354158622